Our in depth and technology-specific support helps solve the most unique and complex IT challenges and is designed to ensure full optimisation and maximum uptime. We provide customizable and flexible hardware support services for your hardware by delivering timely problem resolution through a single point of contact.
Our expert and skilled consultants focus on the core concepts of IT Service management, incident and problem management, are structured to fit your schedule and provide 24×7 operational support. We care for quality over quantity and use analytical approach to drive change and use data to support our assertions. We leave no stones unturned in figure out what’s really going on.
Ever worried about those niggling issues that creep up in your products causing persistent annoyance. Well, that’s a thing of the past since CFinix proactive client support model catches those issues before they grow into these big, impossible problems to overcome client pain points. Allow us to amplify your potential to automate, modernize and transform enterprise-wide processes, to deliver smart, intuitive experiences for your employees and clients. With proactive maintenance we can stop incidents before they occur.
WHAT SERVICES WE OFFER
Our Support serviceengineers are dedicated to assisting you throughout any difficulties you might face while using the software.
We diagnose and address potential application issues before they become problems and have a thorough working knowledge of IT Hardware and Software.
With our technical knowledge, we evaluate and ensure that customer suggestions are taken into consideration and product revisions are suggested.
Help Desk Services
We provide 24 X 7 direct call / chat /email support and technical assistance for incoming issues related to computer systems, software, and hardware.
Our ITIL certified team members ensure a systematic approach towards fulfillment of services through IT service management best practices.
We have the ability to provide all database services like administration, proactive monitoring, optimization, security, backup and recovery.
With our experience and knowledge in the latest software technology, we offer value added features and advanced analytics to your products.